Frequently Asked Questions

Q: Where is your store located?
A: Our store is located at 43 Main St. Ayer, Ma. See the Directions page for more information on how to find us.

Q: I am not sure what kind options are available?
A: We can help. Come visit our showroom or browse our Products page. We will happy to educate you on all your flooring options.

Q: Do you only sell carpet?
A: We sell more than just carpet. Our motto is "If you walk on it, we Sell and Install it!" Please browse our Products page to explore the options we have.

Q: Do you sell area rugs and runners?
A: We have access to traditional oriental area rugs that come in a wide variety of sizes. We can also create a custom area rug from any wall to wall carpet we have sampled.

Q: Do you move appliances and furniture?
A: Yes we do. For a fee to you we will move normal household furniture and appliances. Check out our Service page for more information.

Q: I have a busy household; do you carry heavy duty entry mats?
A: Yes we do. We have access to a wide variety of industrial entry mats that will add to the life of your flooring. Please visit our showroom to view samples. Click here for Directions.

Q: Do you refinish hardwood floors?
A: Yes we do. We can bring new life to your existing hardwood floors. Give us a call for a free estimate. Our phone number is listed to the left of this page.

Q: I have a retail store and I need durable flooring that will be stylish. Can you help me?
A: We carry a wide variety of flooring options that are not only durable but will make your retail space pop. Please stop by and we can walk you through your options.

Q: I am a builder and I am looking for a reliable flooring contractor, do you work with builders?
A: Yes. We can put together packages to suit all your building needs. Please refer to our Commercial page for more information.

Q: Do you have flooring for rental properties?
A: Yes we do. We can freshen up your rental property with new flooring for each new tenant. Please refer to our Commercial page for more information. Or stop by to explore your options.

Q: I have a unique area in my home that needs flooring; can you suggest what would work best?
A: Stop by or give us a call. By answering a few questions we can find the best flooring for your unique situation.

Q: Why should I shop your store instead of a big box home center?
A: We have been in business for more than 25 years. We have built our business by our good reputation and the quality work we always stand behind. You have the satisfaction of knowing you can count on us for years to come. Can you get that kind of guarantee from a home center employee? Please refer to the About Us page for our company history.

Q: Do you do carpet cleaning?
A: No. But we can recommend a reputable local company who can assist you with cleaning your carpets and more.

Q: I have a hard time picking the right color for my space, can you help?
A: Yes we can. When you stop by our showroom bring any swatches of paint, fabrics, pillows, drapes or a point of design inspiration with you. Using the pieces you bring we can pull together options to make your room or rooms beautiful. The right floor can turn a house into a home.

Q: Do you offer a guarantee with your work?
A: Yes we do. Please refer to our Warranty page for more information.

Q: Do you offer financing?
A: Yes we do. We always have in store financing available to qualified buyers. Please stop by for further information or to apply. We accept major credit cards as well. Visa, Mastercard and Discover.

Q: What towns do you service?
A: Our primary service area includes Ashby, Ayer, Devens, Groton, Harvard, Littleton, Lunenburg, Pepperell, Shirley, Townsend and Westford. We service any town that is within a one hour radius of our store in Ayer, MA.