What Our Clients Say…

 
 

“We remodeled our house including replacing all flooring in a 2-story house, over a 3-year period. Century Carpet provided all the materials and labor to replace our flooring. In addition, they supplied the materials and labor to install our remodeled kitchen tile backsplash. The knowledgeable and patient show room staff helped educate us about the merits of various types of flooring and alternative choices. The show room had a wide selection of offerings and the staff had an excellent sense of aesthetics as well as technical knowledge about the various materials. The installers were on time and worked to keep flooring “mess” to a minimum as we staged the replacement efforts while we lived in the house – a challenge that they rose to. The crews were knowledgeable and worked with us to accommodate our living needs. I would recommend Century Carpet to anyone interested in doing new or replacement flooring.”

/  G.S. - Groton, MA  /

 

“I had looked at some other carpet stores but found the selections overwhelming and the staff uninterested in helping me select among them. At Century, I described my requirements and the salesperson helped me narrow down the choices very quickly. She was knowledgeable about the options and seemed concerned that I be happy with the choice. Follow up to phone calls was excellent. They ordered larger samples for me so that I could visualize the color with the existing paint. The owner came and measured and made notes on the job himself. The installer was very professional and neat. He left the area completely clean. I will definitely use this service again.”

/  J.M. - Acton, Ma  /

 

“Outstanding customer service from the show room to the installation. The ladies in the showroom made great suggestions on what would work best in our home. The owner was right on time to take all the measurements, and got us the estimate in a timely fashion. (same day!) The installation team, led by John, showed up on time, introduced themselves, told us what to expect, and got the job done in a day and a half. At the end of both days, the house was left tidy and clean. The resulting work looks great. A very pleasant experience from start to finish, and a good value from a price perspective.”

/  J.C. - Groton, Ma  /

 

“Exceptional service from sales to install! Received excellent guidance and service from the moment we walked in the door. The salesperson helped us select a beautiful tile, within our price range, that went really well with the granite and cabinets we were planning to install. The demolition team was very careful and professional.”

/  M.M. - Leominster, MA  /

 

“A belated thank you for the stair runner you installed for us in September. Everyone, both in the office and on the installation team, was fantastic to work with, and the process was so fast, smooth & easy from start to finish. The only difficulty was making a choice from all the gorgeous samples you offered. Our stairs are the first thing visitors see when they come inside, and the runner has drawn many compliments. Very impressed with how quickly the installation went, and how perfect it was - they were done before I started my 2nd cup of morning coffee! 6 months later, the runner still looks & feels like new, even with multiple daily travels across it by us with & without shoes, as well as our large dog and her sometimes wet, muddy paws when she races inside before we can stop her. We've had tile, hardwood & carpeting installed in previous homes by 2 other businesses, but it was never as easy or fast as the process was with you, and they didn't offer the quality and variety of options that you have, or the knowledge to help us decide on the right type of carpet, design, etc. that would work best in our space and budget. Katie & Andrea both took the time to chat about our needs, wants, budget & schedule, and then made suggestions with those in mind, and loaned us samples to bring home and compare to our paint colors, etc. As a result, we got a gorgeous, durable, easy-care runner, expertly installed, that perfectly coordinates with the other flooring and decor in our home. And we were able to get a thicker, higher quality runner and pad than we expected, yet come in under budget! Wish we'd known about you years ago when doing projects in our previous homes. We've recommended you to several neighbors and will definitely return to you for all our future flooring projects.”

/ R.J. - Ayer, MA /

 

“Century Carpet installed wall to wall carpet, tile and hardwood flooring in our home. Staff were very knowledgeable and helpful with materials selection. Installation staff were very courteous and professional. Pricing was fair and reasonable.”

/ E.M. - Ayer, MA /

 

“The BEST!! My husband and I are over the moon so happy with our new carpet that was installed in our finished basement! We worked with Katie at Century Carpet and she was just WONDERFUL in suggesting ideas and helping us pick out the best carpet for our downstairs. We went to Home Depot and looked at their carpet but their carpet was cheaper but you could feel the quality was substandard to Carpet Century. We love supporting local business (over 35 years!) and Century Carpet followed up and ensured we loved our new carpet. Don't waste your time or energy going to another carpet store. KATIE AND TEAM are the BEST! THANK YOU!!!”

/ L.B. - Ayer, MA /

 

“They have installed carpet, hardwood, and tile in my house. I cannot say enough good things about them. From sales to installation a truly customer focused company.”

/ A.P. - Ayer, MA /

 
 

Don’t just take our word for it, check out our published reviews…